Privacy Policy

Last updated: January 3, 2026

At ClerkSmart, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

Account Information

When you create an account, we collect:

  • Name and email address
  • Educational institution (if provided)
  • Profile preferences

Usage Data

We automatically collect information about how you use the Service:

  • Cases completed and performance metrics
  • Time spent on the platform
  • Features used and interaction patterns

Device Information

We collect technical information including:

  • Browser type and version
  • Operating system
  • Device type (for PWA optimization)
  • Push notification tokens (if enabled)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Track your learning progress and provide personalized feedback
  • Send study reminders and notifications (with your consent)
  • Analyze usage patterns to improve case quality
  • Communicate important updates about the Service
  • Prevent fraud and ensure security

3. Data Sharing

We do not sell your personal data.

We may share information with:

  • Service Providers: Third parties that help us operate the Service (e.g., hosting, authentication)
  • AI Providers: Anonymized data may be processed by AI services to generate case content
  • Educational Institutions: Only if you explicitly opt-in to share your progress
  • Legal Requirements: When required by law or to protect our rights

4. Data Retention

  • Active Accounts: We retain your data while your account is active
  • Deleted Accounts: Data is permanently deleted within 30 days of account deletion
  • Anonymized Analytics: May be retained indefinitely to improve the Service

5. Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Export your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at clerksmart@clerksmart.xyz.

6. Security

We implement appropriate security measures including:

  • Encrypted connections (HTTPS/TLS)
  • Secure authentication via OAuth providers
  • Regular security reviews and updates
  • Access controls and monitoring

While we strive to protect your data, no method of transmission over the Internet is 100% secure.

7. Cookies

We use cookies and similar technologies for:

  • Essential Cookies: Required for authentication and core functionality
  • Analytics Cookies: To understand how users interact with the Service

We do not use advertising cookies. You can control cookie preferences through your browser settings.

8. Children's Privacy

ClerkSmart is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: clerksmart@clerksmart.xyz